Ring Video Doorbells

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S
Ring doorbell generation 2
troubleshooting
hardwired-battery-video-doorbell

Installed ring generation 2 in August 2020 No issues until today RSSI showing 60. Door bell &and bell showing as online Doorbell hardwired So, pushing door bell button, doorbell not working and iPhone not sounding Camera video not activating I have a Netgear extender that’s attached to the Ring doorbell. What is the problem comes on phone WiFi strength weak at door even though 60 RSSI. Both shown as online in my app and device health no issues! Other that disconnecting everything & re installing a time consuming exercise, anybody got any help?

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15-09-2020 09:55:39

Responses (3)

  • D

    I’m having this problem now it’s driving me mad

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    12-07-2021 19:56:54

    • J

      hi would anyone have any idea what size are the screws for the wall mounting on ring doorbell gen 2?

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      07-01-2023 16:01:21

      • J

        Hi @jamziolo. I would recommend contacting our support team for further assistance with your concern. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

        0

        09-01-2023 20:57:53

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