Ring Doorbell 3 not responding
My doorbell isn't responding. I have press the doorbell and nothing happens. When I go on the app it says my doorbell is online. I have restarted the WiFi router and this didn't help. I can't get any live feed from it either. Any suggestions?
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04-12-2020 20:12:05
Responses (2)
- C
Hey neighbors! Try restarting your Doorbell by holding down the setup button for at least 20 seconds. After the reset is complete, walk through a new setup in the Ring App by following the steps under Set Up a Device. You can also find more troubleshooting steps for Live View concerns in our Community Post [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821). If none of these solutions do the trick, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a closer look and offer more advanced troubleshooting support as well. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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07-12-2020 17:40:57
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Darren1965
Same as mine I've just posted this as well mine is the doorbell 2 tho
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04-12-2020 21:03:55
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