Ring doorbell 2nd gen

I bought is on June 1st literally as my return window has closed suddenly the doorbell will not connect to WiFi I’ve tried all the troubleshooting forms in the ring website I’ve even rest WiFi but nothings working getting to 95% connecting to WiFi then Says can’t do it I’m really annoyed  as this is for serious security reasons and now I’m back to not feeling safe no option to replace the item either