‎Possible problem with my ring hardwired doorbell white light staying on

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user8920

Possible problem with my ring hardwired doorbell white light staying on

hardwired-video-doorbell

troubleshooting

Hi all im new to ring equipment I installed my new ring hardwired doorbell after working out what wiring i need to use from my old doorbell i managed to get everything up and running problem free but last night my wife has informed me that there a sold white light stayed on around the bell button its still on this morning but the doorbell is working fine is this normal or is their a possible problem happening with it any advise would be greatly appreciated thank you all in advance ![20220412_095723|375x500](upload://rnXIUP2EAkGoiJOx2m5U4UpvE6w.jpeg)

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12-04-2022 09:28:54

Responses (2)

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pdeethardt
The solid white light is normal. Just indicates it's receiving power and in normal operating mode.
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12-04-2022 08:26:11
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T
Tom_Ring
Correct @pdeethardt. The light patterns for the Ring Doorbell can be found [here](https://support.ring.com/hc/en-au/articles/204625160-Understanding-your-Ring-Video-Doorbell-s-LED-light-patterns).
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13-04-2022 03:04:36
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