U
Missed parcel thief at front door
battery-video-doorbell
cs-support
The ring constantly misses events. The other day I can see the parcel man deliver my parcel, leave on the front door and drive off. Next image is someone walking past my gate - but the gate is different from how the parcel man left it. Then I go out 30 mins later to look for the parcel. Someone has come to my front door and taken the parcel and not picked up by my ring - which is facing directly at the gate in broad daylight. This technology is rubbish. My ring is 1 m from my internet router and battery fully charged.
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11-12-2024 09:08:09
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Justin_Ring
Hi @user_fa95dd. If your Doorbell is missing motions, I recommend adjusting your Motion Settings. You can adjust your Motion Zones, increase Motion Sensitivity, enable Smart Alerts, and change your Motion Frequency to Frequently. This Help Center page will show you how to adjust these settings.
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16-12-2024 20:11:32
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