U
Live view black screen
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hardwired-video-doorbell
When going to live view on android I get a black screen. However if I tilt phone for wide view the live feed appears. My friends is doing exact same thing. Different phones . Anyone else's doing same?
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02-03-2023 09:06:06
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Justin_Ring
Hi neighbors. Try the following steps as a current workaround to be able to see your Live View: - Try pressing the zoom in button then pressing the zoom out button (not pinch to zoom) while in a Live View. - Try switching from portrait to landscape mode. ***Thank you for this information, neighbors. For now, I have accepted this response as a solution. While we are aware of this concern and as the team continues to investigate, this is a helpful way for other neighbors that come into this thread to try these recommended troubleshooting steps. If these troubleshooting steps do not work, please share in depth information and examples as to what happens so we can pass it along to the appropriate teams. We appreciate your patience and will continue to update this thread with more information. Thank you.***
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03-03-2023 09:28:05
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