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Jason
battery-video-doorbell
The paint on my doorbells have started to blister and crumble off. Has anyone had the same issue? Any help on this is greatly appreciated thank you all
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01-04-2025 03:46:56
Responses (2)
- C
Hi @user_f8e60f. As the previous commenter mentioned, it would be best to contact our support team directly about the damage. They can take a look and determine what options are available. You can reach our social support team directly @Ring on Facebook, X, or Instagram.
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15-04-2025 09:51:01
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user63814
Yes. A real issue especially on the Venetian Bronze model. I reported it to Ring via online chat and they send me a new one. I asked for a silver one as they don't seem to be as bad. Don't let them fob you off with their usual 'its only water resistant and not covered under warranty" as its an outdoor device and you can quote "must be of reasonable quality", "last. reasonable time" and "fit for purpose" as its built to be fitted outdoors.
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01-04-2025 04:00:36
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