Doorbell 3 plus battery status not updating?
I have a Battery Doorbell 3 Plus, the battery status is not updating. It is currently stuck on 8% which is stopping me from accessing Live View. I have tried 3 different fully charged batterys. Ive tried resetting the Wi-fi Ive tried connecting to Chime Ive tried rebooting the device Ive tried factory reset on the device Ive unistalled/reloaded the app Ive tried leaving the battery out for 24 hours None of the above have worked. I have 3 stick up cameras that are all operating correctly. What else can i try? Or is the device completely knackered?
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12-04-2023 09:55:09
Responses (3)
- J
Hi @A1an49. The Ring Community is a place for other neighbors, me, or other members of my team, to offer basic troubleshooting steps for certain situations. You can also search in the Community to see if other neighbors have a similar concern and if there is a marked solution with steps to try. Since you have tried all the basic troubleshooting steps that I would have recommended, the next best step would be to give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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13-04-2023 04:27:36
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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13-05-2023 04:28:23
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A1an49
Hello????? Any advice????
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12-04-2023 07:15:51
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