K
Disconnection alerts
battery-video-doorbell
troubleshooting
If you can update the system to give us disconnection alerts that'll be great as this doorbell 4 keeps dropping out, signal is at 50 too. Missed so many knocks & bad apples due to this.
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19-03-2023 12:15:30
Responses (1)
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Caitlyn_Ring
Hi @Knoxhardly. At this time, there is not a notification sent when a device falls offline. Other neighbors have asked for this, which you can find [here](https://community.ring.com/t/notification-of-device-offline/4360) on our Feature Request board. I'd recommend adding your vote and feedback to that request. As for your Doorbell, wifi interference may be causing the disconnections. You can learn more about signal strength [here](https://support.ring.com/hc/en-gb/articles/217271526-Understanding-RSSI-and-wifi-signal-strength), including some tips on how to improve the signal strength and stability.
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20-03-2023 04:25:55
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