2nd Hand Doorbell
Hello I bought a second hand battery doorbell off e bay and the seller did not de-register it before they sold it and they would not take it back for me to get a full refund as they said it was down to me, So anyway i tried registering it last week and it says i have to wait 14 days before i can take over it's ownership so to speak, the 14 days was up yesterday and i can still not get it up and running as it say transferring ownership and i will get a e mail when it's done, when will that be and there is no way of contacting ring to ask for help only AI chat witch is a waist of time
9 •
2 •
0 •
30-05-2025 10:58:01
Responses (2)
- C
Hi @Wez. You can view how the device ownership transfer process works here https://ring.com/support/articles/k8jn9/transfer-device-ownership. If it has been more than 15 days, and the ownership transfer request is still in progress, the next step is to follow up with our support team. In addition to chat, you can contact our support team @Ring on Facebook, X, or Instagram, or at one of the phone numbers here https://ring.com/support/contact-us/call.
•0
02-06-2025 06:22:53
•
Wit has been about 18 days now and still no e mail,the seller will not answer she told me that on e bay as they said it was not registerd but it is and still is to them, i do not use facebook or x or instagram sorry, why should people have to use social media to contact them why not on here ? And why have you posted a post what i have already read and done as i have said it is 18 days in progress, that as told me nothing i did not already know so still no help with it ? i have been trying to contact the support team but there is on e mail address or anything why is it so hard to contact them, i even had to comment on my own post to get help very lax is the help from ring ! Thanks
•0
04-06-2025 03:51:29
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Wez
Anybody Ring mods ring employees themselfs, 18 days now and no e mail about new ownership ?
0
01-06-2025 05:13:54
•