Responses (3)

• M

  mpelant

  Thanks @Marley_Ring. The Community Thread you pointed me to helped but it still isn't clear whether you can connect directly to a transformer. I'm seeing reports in there of "power overload" errors and its not clear if that is truly an issue caused by connecting directly to a transformer or whether there was (is) an issue with the doorbell falsely reporting this.

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  22-06-2021 05:46:38

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• L

  LLB

  I am in the same boat, I don't want the ugly 30 year old door bell chime on the wall, I want to putty the hole where the wires came through and paint over it.

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  30-06-2021 12:22:15

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• C

  crm2706

  Hi, Still not clear on what to do. Can I wrap the wires that lead to Term and Front on the old chime together and cover with electrical tape to complete the circuit ?

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  23-08-2021 02:51:01

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  C

  Caitlyn_Ring

  Hi @crm2706. You can find the installation instructions for the Doorbell Wired [here](https://support.ring.com/hc/en-us/articles/360054984332-Installing-Ring-Video-Doorbell-Wired). If you're trying to wire the Doorbell directly to a transformer, you may want to contact a qualified electrician for further assistance as the Doorbell is designed to be wired to an existing doorbell circuit or powered by the [Plug-In Adapter (2nd Gen)](https://ring.com/products/video-doorbell-plugin-adapter-gen-2). A qualified electrician can help guide you on wiring the Doorbell directly to a compatible transformer and ensure it's done so safely.

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  24-08-2021 09:55:11