English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
A
Required log in every single time doorbell rings
hardwired-video-doorbell
troubleshooting

Why does Ring requires me log in AND go through the 2 authenticate process each and every time my doorbell rings… which isn’t very often. If I want to see who rang doorbell, I have to go through sign in, and 2 factor authentication now. By then, who ever it was is gone, kinda worthless having the ring now. (I do not sign out)

590

0

0

22-06-2022 09:55:52

Responses (1)

  • C

    Hi @AndryeaN. Are you signing in on ring.com or on the Ring app? You should not be signed out of the Ring app automatically. If you're signing in on ring.com, make sure you're checking the box next to "Keep me signed in (up to 30 days)". If you have a VPN or you clear your cache and cookies on your browser, this will cause you to be signed out and you'll have to sign back in each time.

    0

    23-06-2022 08:10:02

      A

      I sign in via the ring app

      0

      27-06-2022 01:47:48

      T

      Hi @AndryeaN. What type of phone are you signing in on and what version of the Ring app is installed? You may need to adjust some settings so you can not be logged out when closing the app.

      0

      29-06-2022 04:26:49

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members