Hi @user26949. Do you have the [Ring Video Doorbell Gen 2 (2020 Release)](https://ring.com/products/video-doorbell-v2)? If so, this device has an internal battery that is not removable. You'll need to take the Doorbell off of the mount and plug it in to a micro USB to charge it.
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01-11-2022 06:30:45
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Tom_Ring
Hi @user26949. Do you have the [Ring Video Doorbell Gen 2 (2020 Release)](https://ring.com/products/video-doorbell-v2)? If so, this device has an internal battery that is not removable. You'll need to take the Doorbell off of the mount and plug it in to a micro USB to charge it.
0
01-11-2022 06:30:45
•