Ring Video Doorbell
In-home doorbell not ringing on first attempt (they have to press it twice)
I had a video doorbell 3 that would ring my in-home digital doorbell when testing, but required the someone to press the ring video doorbell two times before the in-home digital doorbell would go off. I've since upgraded to the Video Doorbell Pro and I have the same issue. Question - I am I missing a setting? Why doesn't the in-home doorbell ring the first time it's depressed? I'm getting the ring app notification someone is at my door, but no sound notification.
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08-01-2021 09:15:24
Responses (3)
- Q
Yes, the app notifies me on the first ring. Trying to figure out how to get it to ring my in-home chime as well.
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11-01-2021 09:26:58
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- E
I have the same issue. I have tried to call Ring but no luck. I have played with the transformer, the digital chime, and the apps settings - all to no avail. Thanks at least for confirming I am not crazy. Ok. I figured out a solution that works. Ring will tell you that your door bell is faulty but the truth is the Ring 3 plus needs a diode to make it work correctly (at least mine did). I bought it on Amazon for $2.71 and it is working perfectly. To make it work have the striped side of the diode. Ring has several videos on how to install a diode. I have attached one below after the amazon link to the diode. https://www.amazon.com/gp/aw/d/B00LQPUOHW?psc=1&ref=ppx_pop_mob_b_asin_title https://youtu.be/3vaGGiJrE2k
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17-01-2021 12:47:43
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charlies
What if you carry your app (on cellphone or tablet) out to your doorbell and ring the bell ? Does the phone receive a notification on the first ring? I have found that the first ring does not always notify, but the second and onwards do.
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08-01-2021 09:40:54
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