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Ring Video Doorbell

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Existing chime trouble

Hi, I have tried to connect the Ring 2 doorbell to my existing chime. With the diode it either chimes constant, or not at all when I switch the cables around. Without diode it is not chimlng at all regardless how the wires are connected.

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20-12-2019 09:40:11

Responses (1)

  • M

    Hey @SteffenP! The best first thing to check here would be our [Chime Compatibility List](https://support.ring.com/hc/en-us/articles/115003008663-Ring-Video-Doorbell-2-Chime-Kit-Compatibility-List), to ensure your chime kit is able to operate with the Video Doorbell 2. If you have a mechanical chime kit, you will not need to use a diode. I hope this helps! :)

    0

    23-12-2019 10:02:16

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