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Ring Video Doorbell

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Z

zamboknee

Accepted Solution
Didn't capture motion 20 minutes after
hardwired-video-doorbell
troubleshooting

My Ring (1st gen) captured the mail carrier at 550 but DIDNT capture the UPS drop off at 610. Why is that? Motion was set to check regularly.

46

2

0

17-11-2024 05:52:17

Responses (1)

  • J
    Accepted Solution

    Hi @zamboknee. I recommend trying the following steps for your concern:   - Increase your Motion Sensitivity.   - Have your Motion Frequency set too Frequently.   - Verify your Doorbell has a good signal strength.   If you have tried these steps and your Doorbell is still missing motions, give our support team a call for further assistance.

    0

    19-11-2024 10:37:11

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