2nd generation doorbell rings randomly for no reason

I bought my elderly parents a second generation Ring doorbell which rings randomly throughout the night, even though no one is pushing the button. Wasted hours of time with Ring support - adjusted motion sensors but still it rings for no reason. It’s a piece of junk. Does anyone have a solve? You have to love that Ring provides a tech community for us to solve problems around their clunky technology rather than solving them for us.