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Connection
We have a ring video doorbell camera and all of a sudden it won't stay connected. This camera isn't quite 3 months old. Every other piece of electronic piece whether it's hardwired or WiFi works without any problems. We have no cable outages no internet outages or anything like that. An example every time we reconnect the camera it gets disconnected within 5 minutes. Under device health it says last reported voltage has poor but this is after it's been disconnected. Last reported signal strength was RSSI -35 and again this is the signal after it was disconnected. The WiFi upload and download speeds are absolutely not any of the problem. Does this sound like a defective video camera that will not connect and do note the doorbell chime still works when you ring the doorbell. Does anyone have a e-mail address for any department with Ring or someone in any of their offices......tyvm for any help y'all can over.
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03-11-2020 00:09:45
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