English

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
H
Subscription Required to view this video

What do I need to do with this? I didn't install my video cam until now after purchasing a couple of months ago. I am getting this "Subscription Required to view this video" message and can't review recorded video

712

0

0

29-04-2020 09:24:08

Responses (1)

  • M

    Hi @Heroblade! It sounds like you are attempting to view a recording from your event history. If you are currently subscribed to a plan this should be working, however, if you do not have an active Protect Plan subscription the recordings are not saved. If you are looking to save your recording for later review, check out our [Protect Plans](https://shop.ring.com/pages/protect-plans) at Ring.com. :)

    0

    30-04-2020 09:57:55

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution