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Stick up cam battery

Stick up cam will not show any video on app just a white screen but it does have audio. Any tips and I have deleted cam and app still no luck other cams that I got in package work

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20-07-2020 03:35:29

Responses (1)

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    Hey @Devious357. Please check out our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360023439472-Fixing-Black-Video-Errors-by-Adjusting-Your-Router) to see if this helps you, as this is the steps you would take for a black video, and the same should be for a full white video. If you continue to have this concern after troubleshooting, let me know what you did, what Stick Up Cam you have, and a screenshot of this Live View so I can see what you're seeing!

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    20-07-2020 09:45:16

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