Ring Security Cameras
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Spotlight Cam-Solar not Detecting People
troubleshooting
battery-security-cameras
I have the Ring Spotlight Cam Solar, and it is not picking up people in my courtyard of my home. The batteries (have two installed) are fully charged. I have the mode settings Home & Away set to " Motion detection enabled and Live view enabled. My motion sensitivity is set to a drop below maximum. Smart alerts are on for people. Advanced motion detection is on. My motion zones encompass the entire area without a problem. What is going on ?? Thanks
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01-01-2023 09:48:57
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Tom_Ring
Hi @user31869. How is your Spotlight Cam positioned? Is it at least 8-9 feet high? Is the bubble on the bottom parallel to the ground? These are crucial to how the camera detects motion. What is the RSSI for this device?
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03-01-2023 07:51:35
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