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Spotlight cam plus, solar panel.
I've recently installed the small ring solar panel to my spotlight cam plus, but just inquiring into why the sun and lightening bolt icons are still showing even at night. The battery is still dropping and slowly draining. Just wondering if anyone has or had the same problem. As ring help just said it means it's connected.
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20-01-2025 11:04:36
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Caitlyn_Ring
Hi @user_b48726. The Ring Solar Panel can provide a trickle charge to the Spotlight Cam's battery to help keep it topped off, but it won't charge as quickly as plugging the battery in with the provided charging cable. It's also possible for the battery to drain more quickly than it can be charged, depending on activity. The solar panel needs to receive at least 4 hours of direct sunlight per day to be effective. I'd recommend checking the placement and angle of your panel to ensure it is receiving enough direct sunlight. Then reboot the Spotlight Cam in the Ring app using the reboot option. If you continue to notice the battery draining, please follow up with our support team via phone, or @Ring on Facebook, X, or Instagram.
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22-01-2025 17:43:54
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