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Ring Security Cameras

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Solar Panel Not Charging batteries
solar-panel
troubleshooting
cs-support
wireless-security-cameras

So, My batteries stopped charging even though the solar panel was connected. 1. I have had 2 batteries in for 6 months and have not had any problems with rhem charging or with the connection status of the solar panel. 2. The batteries stopped charging and camera went off line. 3. Device health only showd 1 battery even though 2 were. in. Solar status was listed as connected. 4 Removed batteries and recharged with charger. 5. No power to camera and it is disconnected from solar panel. Still says connected. 6. Reinstall batteries. battery 2 not displaying. 7. Remove batteries. Reinstall position 2 only. Battery 2 now displayed in device health. Install Battery in position 1. both batteries now displayed. 8. Solar status is connected even though its been physically disconnected for over 24 hours. Anyone have any thougts on the solar panel?

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13-07-2023 10:07:54

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