Snapshot capture is not working

I am using the Ring Floodlight Cam Wired Plus(v3) with an active Ring subscription. In the app, Camera Settings > Device Settings > Snapshot Capture, I have turned it on and selected to capture every 1min. However, nothing is showing up in the Event History. I tried to turn the feature off and on, selecting other snapshot frequency (30s / 3mins) or even tried to reboot the device. Unfortunately it is still the same, looks like it is not doing anything. May I know how to get it working please?