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Ring Security Cameras

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Ring camera time settings
recording-length
app-settings
troubleshooting

Hi, i have a few cameras set up and they all are showing a 1 hour time difference. I am assuming this is because of daylight saving time in the UK. How do i update this? Unfortunately i have had to use the footage in the past for a criminal matter, so the time stamps on the videos is critical. Thanks

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23-05-2022 01:52:12

Responses (1)

  • T

    Hey there, @user5348. What type of phone/OS are you using, and what version of the Ring app? The events in question, did they occur before or after the time change? Also, if you view this events on Ring.com, do they display the correct time stamp? You can also Download these videos, as mentioned in this Help Center article [here](https://support.ring.com/hc/en-us/articles/115001834066).

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    24-05-2022 05:30:13

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