U
Ring camera says not battery on phone app. Unable to connect on phone. Connects in web browser so camera is working
troubleshooting
The camera is on, battery is charged, tried resetting and reconnecting. Shows as no battery while using phone app. Not able to get live view. While logged into desktop on the Ring website, the live view works. Any solutions? Or is this a hardware issue?
87 •
0 •
0 •
11-04-2024 04:28:42
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user80661. I’d suggest uninstalling the Ring app, then reinstalling it from the app store to ensure you have the latest version available. This should resolve visual issues like this, such as the battery percentage not displaying correctly. If that doesn’t fix this problem, please follow up with our support team for further assistance.
0
12-04-2024 04:43:44
•