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POE Elite camera issue
troubleshooting

I recently bought two new Stick up Cam Elite with POE cameras.  One for each side of my house.  Both cameras are located at the back of the house on each side and I would like to get motion at the front on each side.  On the Garage side the camera works perfectly.  It gets all the motion without any issue (past the gate and past the front of the garage).  However, on the other side it only picks up motion about half the way down the side of the house.  It picks up nothing near the front and I have no idea why.  I have created the proper zone - (even deleted and retried again) and have the same settings for each side (Smart Alerts/ Person) and high sensitivity.  The cat wiring is the same length (100 feet).  If you look at the image on the non working side (motion is only picked up at the second window grate) see image.  I have even included a photo of the zone image.  The height of the camera is within a few inches on each side and the angle is roughly the same.    I also have a third camera that does not work properly on the bad side.  Help!!

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23-06-2024 06:59:26

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