Hi @user34477. When a device frequently goes offline, it could be due to the RSSI of the device. You can find your device's RSSI in the Device Health menu of the Ring app. Try moving your WiFi access point closer to your device and ensuring you are connected to a 2.4GHz network. Let me know if this helps!
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30-01-2023 01:48:49
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Tom_Ring
Hi @user34477. When a device frequently goes offline, it could be due to the RSSI of the device. You can find your device's RSSI in the Device Health menu of the Ring app. Try moving your WiFi access point closer to your device and ensuring you are connected to a 2.4GHz network. Let me know if this helps!
0
30-01-2023 01:48:49
•