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Ring Security Cameras

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T
Light Comes On Even When Its Deactivated
hardwired-video-doorbell
troubleshooting

I have a hardwired flood cam. The motion light still comes on even when I shut it off in device settings? Every time we get in the spa I shut off the Motion-Activated Lights and the lights still turn on with motion.....total annoying when your trying to relax in spa ...... I even enable the motion snooze and it still comes on??

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07-03-2023 03:49:24

Responses (1)

  • J

    Hi @TODOM. Verify you do not have any other devices linked to this Camera to have the lights turn on. You should also have another option below Motion Activated Lights that says Motion Zones for Lights; turn off the zones in there and tap Save. Let me know if that stopped your lights from activating.

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    08-03-2023 05:48:47

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