U
user_a9b1e6
Accepted Solution
Wrong payment taken
I requested for monthly ring payment but it took for yearly. How can I change it back?
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19-07-2024 01:58:43
Responses (3)
- CAccepted Solution
Hi @user_a9b1e6 @user_a89077. You can't change a plan from monthly to yearly billing. The best option would be to cancel your existing plan, then resubscribing with monthly billing. If you need assistance with these, please reach out to our support team at one of the numbers here, or on Facebook @Ring.
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30-07-2024 14:33:43
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Justin_Ring
Hi @user_a9b1e6. We cannot assist with this type of concern here in the Community since we do not have access to account information. In order to have this corrected, give our support team a call.
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22-07-2024 21:40:10
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