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user_ed7488
Accepted Solution
Subscription upgrade
app-settings
Hi, I paid in March for a years subscription but in now have cameras around my home and want the next one up £79.99. I have the option to pay £79.99 but no where does it say about refunding the difference for the rest of the 49.99. If I cancel it will I get my money back for the unused part of the year? Thanks
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27-04-2025 08:23:05
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Caitlyn_Ring
Hi @user_ed7488. When you upgrade from the Basic to the Standard plan, your Basic plan will automatically be canceled, and you'll receive a prorated refund for the remaining time. You can learn more here https://ring.com/gb/en/support/articles/mo3gg/How-to-Subscribe-to-a-Ring-Home-Plan?hasLangChanged=true.
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29-04-2025 07:42:59
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