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user_a9144a
Accepted Solution
Being charged twice
I just noticed for last 6 months I've been charged for both basic and standard plan. I can see the charges on billing history but I cannot cancel basic plan via my account just the standard plan. How do I stop them charging me for basic plan?
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20-01-2025 23:21:49
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Caitlyn_Ring
Hi @user_a9144a. Unfortunately, we're unable to view account or billing details here on the Ring Community. I'd recommend following up with our support team for assistance with billing inquiries. You can reach out via phone, or @Ring on Facebook, X, or Instagram.
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23-01-2025 00:32:59
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