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Ring Home Plan

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User Solution
Annual charge for monthly subscription
troubleshooting
ring-protect-plans

I just renewed my Ring subscription, after receiving an email stating that my previous card had expired. Because of this, my subscription had expired when checking online. I took the opportunity to switch from an annually charged subscription to a monthly charged. However, this morning I checked my card statement and it appears I have been charged the annual fee, rather than the monthly fee chosen. Can you please sort this out?

3901

0

2

24-09-2020 07:05:38

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