C
A new ring camera
hardwired-video-doorbell
cs-support
ring-protect-plans
I allready have ring 12 month subscription for my ring door bell. I am now buying a ring camera. Can I change my 12 month ring subscription from my door bell over to my new camera if yes then how?
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03-11-2022 09:47:01
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Caitlyn_Ring
Hi @Collee. Do you no longer want to have your Video Doorbell covered by the Ring Protect plan? If so, you can cancel the plan you have on your Doorbell and then subscribe to a new plan for your new Camera. Make sure to [download](https://support.ring.com/hc/en-us/articles/115001834066-Sharing-and-Downloading-Your-Ring-Videos) any videos you want to save from your Doorbell before canceling your plan. For more information on how to cancel and what the refund policy is, check out [this](https://support.ring.com/hc/en-us/articles/360022109431-Cancel-a-Ring-Protect-Subscription-Plan) Help Center article. I hope this helps! :)
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07-11-2022 04:22:13
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