U
Thread worn in screw hole
cs-support
troubleshooting
wireless-security-cameras
Was unable to remove the screws as the screwdriver kept spinning. Managed to remove the screws and bout replacements, however none of the screws will tighten in the whole. It seems like the thread in the whole is worn rather than the screws. Can the casing be replaced?
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13-06-2024 14:31:13
Responses (1)
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Caitlyn_Ring
Hi @user_89ee19. I'm not sure which Ring device you have, but any physical damage should be raised with our support team. They can review the damaged screw holes to determine the best solution. You can get in touch at one of the numbers available here, or by sending a private message on Facebook @Ring.
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14-06-2024 16:03:56
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