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U
Pixelated motion
battery-video-doorbell
troubleshooting

When motion is picked it it it's very pixelated, anybody had this before? Had the doorbell for ages and only recently started doing this.

8

2

0

06-04-2025 08:33:51

Responses (1)

  • J

    Hi @user_55eceb. It seems like you are experiencing poor video quality. Try the following steps for this type of concern:   - Reboot your Doorbell using the Ring app. https://ring.com/support/articles/p8z2n/Rebooting-your-Video-Doorbell-or-Security-Camera   - Reboot your router.   - Verify your Doorbell has good signal strength. https://community.ring.com/conversations/ring-device-tips/how-it-works-your-ring-device-rssi-good-vs-poor/65800f1051f6e6fe781953cf   This Help Center page has other steps you can try as well. https://ring.com/support/articles/odu0k/fixing-audio-and-video-issues. I hope these steps help.

    0

    23-04-2025 06:08:48

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