‎Unable to login to app | Ring Community

English

Help

Community Home

Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

R

Rockybear

Unable to login to app

troubleshooting

I have tried to log into my Ring app on both Wi-Fi (no VPN) and cellular networks, but I get either 406 Not Acceptable on the browser (tried Edge and Chrome) or "An Error has Occurred trying to perform the operation. Try again..." when I go through the having trouble option on the app. I have uninstalled and reinstalled the app, cleared the cache, and restarted the phone.

12 •

2 •

0 •

15-05-2025 11:59:10

Responses (1)

C
Caitlyn_Ring
Hi @Rockybear. What is your default web browser? Make sure JavaScript and cookies are both enabled on the default web browser on your phone. If this issue persists, please reach out to our social support team @Ring on Facebook, X, or Instagram for further assistance.
0
•
17-05-2025 12:50:02
•