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samsung J7 w/android Oreo --> Device list white space and no info

Hello, I have a samsung J7 w/android Oreo. For some reason the device list comes out with a looottttt of white space and no details (on the main Devices list page) of any device just images. In the attached you could see that there is only 1 device (contact sensor) on each "app-page" and no data to describe it. Rest of the devices are shown below (Same - w/o any info). BTW if I press the device I get in to the info page - which is OK. Is there a fix for that?

2245

0

3

01-05-2020 10:35:08

Responses (1)

  • E

    You can try uninstalling the app. Restart your phone and then reinstall the Ring app again. It should be much more detail then that.

    1

    01-05-2020 02:26:05

      E

      Hi, Sorry it took me so much time. Didn't work - still ~1 device per "page". I do like to clerify that it started about ~1-2 months ago (as far I can remember). Before that device list was shown (on the app) just fine.

      0

      11-05-2020 11:40:02

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      Hi @Chelsea\_Ring Uninstalled, Rebooted, Installed - same result. Pls find attached 1) video: from desktop to Ring\Device list 2) 2 screenshots: Android ver Fingers Xed

      0

      12-05-2020 06:51:00

      E

      Hi @Chelsea\_Ring, Yes & No... I had "High Contrast Keyboard" set to on (helps with my Dyslexia) Removed, cleared data & chach, reconnected - no go :-( Changed my device set (back) to English (instead of the original Hebrew language)...and Voilà Can't wait for your fix

      0

      12-05-2020 06:20:03

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