Edit button missing, iOS app
The “edit” button in the event history is missing. I now have to pull up the event history for each individual camera in order to delete events. How can this be rectified? iOS up to date. Troubleshooting steps: I’ve force closed and reopened the app, then deleted and reinstalled the app.
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07-08-2020 09:52:58
Responses (4)
- B
I am experiencing the same problem but running iOS 13.6, I’ll try to connect with Ring and make them aware.
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08-08-2020 03:07:43
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BFollow up to my previous reply. Spoke with customer help person. She said the Edit button has been “temporarily “ removed from the app. No time frame on when/if it will be restored (as of 8/8/2020).
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08-08-2020 03:26:33
DInteresting change. I will disable all cameras otherwise I’ll have a few thousand to delete. Storage must become an issue.
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08-08-2020 10:26:26
Fyou can go in to each camera event history then swipe right and it brings up the option to delete all,was better when you could do all cameras at the same time but this is better than doing 1 event at a time on each camera,hope this is helpful
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09-08-2020 07:55:17
EThanks this was very helpful. Went tl each individual device and cleared them out. Wat better than doing it individually. :)
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10-08-2020 11:03:17
- T
"On iPhone I used to be able to click “edit” in History and delete all videos. The edit button is no longer there and I can’t figure out how to delete all now. I’ve deleted and reinstalled the app hoping that would work but nope."
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10-08-2020 04:14:28
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- S
Why can't I delete all my camera history all at once anymore? Now I have to go through and delete each activity individually.
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10-08-2020 09:09:13
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spif1991
Mine is also. I’m on iOS Beta 14.4 which might be my problem though. Hopefully Ring updates the app soon I’m at over 400 events to delete 1 at a time. Not happening.
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08-08-2020 02:41:51
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