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App keeps removing my post of adult thief stealing my packages
negative-feedback
neighbors
cs-support

I have two ring cameras, a doorbell and floodlight. Today, a man walked around my front and then up to my porch and attempted to steal my packages that were just delivered. The floodlight camera shows the person coming onto my property from his truck and then back to his truck. The doorbell camera shows the person's face and the actual act of stealing. I posted the floodlight video and then tried to post the doorbell video. A moderator keeps removing my doorbell video and is making up different reasons as to why. The first two times it was because of "unneighborly or inappropriate content". In my first post, I said that it looked like the thief hit every branch of the ugly tree he fell out of. In the second, I said he was a worthless thief. In the third, I said it was just part 2 of the encounter. In the forth, I said that Neighbors keeps removing my post. The reason I was told this time was because the moderator feels that I am posting the "same informartion". It's not the same information. It's a completely different video that shows the thief's face. Why is Neighbors trying to protect this thief from my actual neighbors being able to ID him? Why is a single moderator allowed to do whatever they want? Why is Ring removing the very ability that I purchased this product for? What is the point of this app and product if you can't actually use it? Do we have to use this product in fear of some power crazy moderator?

5016

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21

26-05-2020 04:11:16

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