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U
Tones missing from chime
negative-feedback
app-settings
troubleshooting
chime

Can anyone please shed some light on why several tones, that were available when I first installed the ring chime, have disappeared after having to change wifi? And how do i get them back? Its beyond frustrating but any advice would be very much appreciated.

583

0

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12-01-2023 09:35:11

Responses (2)

  • J

    Hi @user54321. This is the current complete list of Chime Tones available to choose from for the Ring Chime: - Ring Default - Ring Alert 2 - Ring Alert 3 - Harp - Flashback - Triangle - Upbeat - Navi - Xylophone - Train Whistle - Charge! - Dogs Barking - Doorbot - Ding-Dong - Westminster Soft - Westminster There are Holiday Tones that are added during certain holidays, but once that holiday is over, those tones are removed. I hope this helps.

    0

    13-01-2023 09:26:10

    • U

      Thank you. That's helpful but extraordinarily frustrating. I had a tone (downloaded when we set the chime up in Oct/Nov so suspect was a holiday tone) that we used, and loved, that disappeared when the chime went offline while changing wifi providers. It's a shame that the range of tones is so limited.

      0

      17-01-2023 05:22:21

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