Ring App won't allow me to upload photo so i can't setup my pet tags!

I just received my 2 pet tags in the mail. I put the ring app on my phone and followed the steps for setup. Once i get to the step where i upload a photo, i click on it and nothing happens!? So i can’t upload a picture, which means i can’t continue with the process, which means the product is worthless!! I have an android phone if that helps