return an item i ended up not needing

Question

I purchased many items (order XX) on 06/23/24. I ended up not needing the hardwire transformer, because we couldn't find the original one in the garage and the new doorbell worked just fine. The item was never taken out of its bag.  Is there a way for me to return it? Otherwise, I will just have to throw it away.

Caitlyn_Ring · Answer

Hi @user_d7f205. You can find information on our return policy here, including details on how to initiate a return. If you run into any issues with the return process, our support team can assist you further. 😊

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return an item i ended up not needing

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