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U
Plug broken : next steps?
plug-in-adapter
troubleshooting

Builders have accidentally damaged the power plug for my doorbell. I believe ill need to replace it but the wiring would then need to be fixed. Is it worth investing in a wireless or getting this fixed?

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13-02-2023 10:25:07

Responses (3)

  • C

    Hi @user36347. Which Ring Doorbell do you have, and which power source are you referring to? If any of your Ring devices are damaged, I'd definitely urge you to reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406) so they can review the [warranty](https://ring.com/warranty) and determine the best solution.

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    14-02-2023 05:09:45

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    • U

      One of my pins on my plug-in chime have broken off. I'm just wondering if any one knows if I can buy the bit that slides in? I had a look online, but the ring sites kit doesn't seem have anything for chimes. Just wanted to check before I need to buy a whole new chime 😊

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      05-07-2023 07:32:45

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      • J

        Hi @user50100. We do not have replacement parts for a Ring Chime. The next best step for psychical damage to your Chime would be to give our [support team](https://support.ring.com/hc/en-gb/articles/213608406) a call to see if you would be covered by a warranty replacement.

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        06-07-2023 07:56:52

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