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K
My Ring Chime 2nd gen disconnects
wifi
troubleshooting
chime

I have issues with my Ring Chime 2nd gen, that it disconnects after a while and can't reconnect.First I thought it was my Arlo bridge WiFi that interfered with my router WiFi since it puts it self on the same channel. But after testing with Arlo turned off it still lost connection. The chime is very close to the router and after reinstalling it it lies around 40 RSSI but after a while it reports as offline and had 60 RSSI. I have a router mesh setup, could that be the cause of the issue? That the chime somehow gets interfered since the nodes are on the same channel?The Ring doorbell I have works flawless, so I really believe that there is an issue with the chime. Also it worked great about the first year of usage. It's like the last 6 or so months that it has had this issue. Though during that time I've switched from Google Wifi to an Asus mesh product. Could it be that Asus and Ring doesn't like each other?Does anyone have any idea of what it could be?Thanks,Kristoffer

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11-10-2021 16:32:11

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