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C
User Solution
Chime stopped receiving power
tones-and-alerts
troubleshooting
chime

My chime has been plugged into the wall and working fine. One day it stopped making noise. The light on the front no longer lights up. The outlet receives power (tested and checked in other outlets)… not sure what happened or why but would love to have it make noise again…

1431

0

1

21-05-2020 12:21:40

Responses (3)

  • M
    User Solution

    Hi @Cam00! The best first step here will be to attempt a setup, even if the light is not showing as intended. Once setup completes, try changing the alert settings and linking your devices to notify. If the Chime does not complete a setup, please give our support team a call at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring.

    0

    22-05-2020 07:05:17

    • J

      I’m having the same issue, where my 1st generation Chime will not power on (the ring logo does not turn blue) and I have verified that the outlet does have power. I don’t understand what @Marley_Ring says above. If the Chime will not power up, how would running the setup work?

      0

      23-04-2024 09:06:46

        T

        Hi @j0hnmsch. Sometimes, the Blue Light on the Chime goes out. So it is possible to go through with the setup but not see any lights from the device.

        0

        26-04-2024 03:49:20

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      26-05-2024 03:49:44

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