Chime pro …has no life…no lights

Question

Chime pro not working. No lights. Tried different outlets. Won’t reboot. Seems to have died. Do I need a replacement or is there something else I need to do?

Tom_Ring · Answer

Hi @user551968. If your Chime Pro is completely unresponsive after performing the troubleshooting steps that you've listed, you may need to contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

system · Answer

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Chime pro …has no life…no lights

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