R
Waiting for a return label for a wrongly delivered doorbell
I was sent a the wrong replacement doorbell by Ring Customer Service. I contacted them and they dispatched the correct doorbell and promised to post a lable so I could return the unwanted replacement. How long do I need to wait for this label?
843 •
0 •
0 •
10-08-2020 09:21:30
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Marley_Ring
Hi @rogercruse! Glad to see the support team was able to send you the proper Doorbell. If you are still needing a return label after waiting 72 hours, it will be best to follow up with our support team for another to be sent. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
13-08-2020 07:26:14
•