Responses (3)

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  Marley_Ring

  Hey @RockieCrow! As we value both your security and your privacy here at Ring, this concern would best be resolved with our support team. Feel free to give us a call, at 800-656-1918, for further assistance with this. Thank you! :)

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  27-12-2019 09:56:27

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  RockieCrow

  hello Marley, I can't Access international calls, can you please call me instead ? I'd Appreciate it. 00965 51154146. thank you.

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  28-12-2019 09:15:41

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  Marley_Ring

  Hey @RockieCrow! Our Community is a peer to peer environment where neighbors can interact, share ideas, assist one another, and ask questions. If you are needing additional or in-depth support, we recommend reaching out to our team either by chat or by phone. ##### We have various phone options for reaching us below: Call Us - US: [+1(800) 656-1918 (24/7)](tel:1-800-656-1918) - US: [+1(888) 981-8993 (Español - 24/7)](tel:1-888-981-8993) - INTL: [+1(310) 929-7085 (24/7)](tel:1-310-929-7085) More numbers can be found on our contact support page at Ring.com. :)

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  31-12-2019 05:38:01

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  RockieCrow

  hello Marley, i don't have access to international calls, can you please call me ? or connect me to a chat room !

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  01-01-2020 01:22:40

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  martinm7703

  The method of two factor authentication used by Ring is obsolete and prone to hacking -- see this article (one of hundreds) highlighting Microsoft's alarm about this: [https://www.csbnews.net/technology/microsoft-warns-smartphone-twofactor-authentication-86646462 ](https://www.csbnews.net/technology/microsoft-warns-smartphone-twofactor-authentication-86646462 ) RING: please get your IT folks up to date asap and get with Authenticator apps, NOT two factor authentication via text!!

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  13-11-2020 02:06:58

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  J

  JamesFairweather

  Come on you guys. I just received an email from Ring instructing me to switch 2FA to receiv the authorization code text message. Subject: Important Reminder: Update Two-Step Verification to Text Message Right after Microsoft has begun pubically warning people to cease using this method of receiving an auth code! [https://www.zdnet.com/article/microsoft-urges-users-to-stop-using-phone-based-multi-factor-authentication/](https://www.zdnet.com/article/microsoft-urges-users-to-stop-using-phone-based-multi-factor-authentication/) Please get it together. This does not look good coming from a company supposedly providing security.

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  13-11-2020 07:48:01

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  user10348

  Ring, I solely use my phone for access. Considering it uses biometric auth, can we end the 2 factor on the apps? I understand the computer access, but for phone apps with biometrics, it's pointless. Or let us use biometric sign in. This is not a welcome change...

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  28-04-2022 07:33:49

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