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Stop all notifications from the "neighbours" part of the ring app
hardwired-video-doorbell
troubleshooting

Hi all, have a hardwired ring dorrbell and chime. I constantly get notifications from somewhere called "oakley" in the US.... even though my address is entered correctly as an australian address. If i try to re-enter the address - i am told that "neighbours" functionality is only available in the U.S.... (ok, cool, so why TF is it enabled then?!?!?!) Support articles point me to control centre and a button that doesn't exist (neighbours button does not exist in my control centre from the web or android app) https://support.ring.com/hc/en-us/articles/360050152831-Neighbors-Feed-disable-setting-information I rang support and the poor woman had no idea what i was even asking - and just spent 15 minutes fumbling around pointless settings. Anyhoo - how do i disable this function since its not available outside of the U.S ?

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22-03-2023 05:24:43

Responses (1)

  • T

    Hi @user35982. For this concern, I suggest reaching out to our support team directly. Since you've already called, feel free to send us a Private Message on Facebook @Ring and one of our agents will be able to assist you. Thank you.

    0

    23-03-2023 07:13:43

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